Refund Policy

All sales are final.

Due to the nature of our products, including sea moss, herbal products, and personal care items, we do not offer refunds, returns, or exchanges once an order has been processed or shipped.

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery at support@scorpionahair.com with your order number and clear photos of the issue.

We reserve the right to review each case and determine an appropriate resolution, including replacement if necessary.

By placing an order, you agree to this policy.

Hair Extensions Policy

Due to hygiene and quality control reasons, we do not accept returns, refunds, or exchanges on any hair products.

However, unused hair may be considered for exchange only at our discretion. hair must be unused, unaltered, and in its original packaging Requests must be made within 48 hours of delivery with clear photos.

If there is an issue with your order (wrong item, damaged product, or missing items), you must contact us within 48 hours of delivery at support@scorpionahair.com with your order number and clear photos.

We reserve the right to determine if a replacement will be issued.

We are not responsible for lost or stolen packages once shipped.

By purchasing from Scorpiona Hair, you agree to this policy.